Important notice
If anyone claims to sell City Cab vehicles, accept payment on our behalf, or offer dealership opportunities through unverified channels — please verify with us first before transferring any money.
Common fraud patterns to watch for
We are aware that fraudsters occasionally misuse our brand name. Please be alert to the following:
- Fake websites that copy our content and use similar-sounding domain names (e.g. citycabev variants, brightautozone clones).
- Unsolicited dealership offers on WhatsApp, Telegram, or social media demanding upfront fees for "exclusive territory".
- Fake invoices requesting payment to personal bank accounts or UPI IDs that do not belong to Bright Autozone Pvt Ltd.
- Job-offer scams claiming to recruit on behalf of City Cab and asking for security deposits.
- Spare parts or refurbished vehicles being sold online as new City Cab products.
- Identity-theft attempts seeking your Aadhaar, PAN, or banking details under the pretext of vehicle registration or financing.
How to verify authenticity
- Only deal with authorised dealers. Verify dealer authorisation by calling us directly at +91 8808545000.
- Make payments only to verified accounts in the name of "Bright Autozone Private Limited" or your authorised dealer's registered business name. Never transfer to personal accounts or UPI IDs.
- Always insist on a proper tax invoice with GSTIN matching ours (09AAFCB9164Q1ZU) for direct purchases, or the dealer's GSTIN for dealer purchases.
- Genuine domain: Our only official website is citycabev.com. Any other domain claiming to represent us is unauthorised.
- Official communications from us will always come from @brightautozone email addresses or be confirmed through our published phone number.
If you suspect fraud
If you suspect fraudulent activity involving our brand name, please:
- Stop all further communication and payments immediately.
- Report it to us at brightautozone@gmail.com with subject "Suspected fraud — [Description]". Include screenshots, account details, and any communication received.
- File a complaint with the National Cyber Crime Reporting Portal at cybercrime.gov.in or call the cyber crime helpline at 1930.
- If you have transferred money, contact your bank immediately to attempt reversal.
- File an FIR at your local police station.
Disclaimer of liability
Bright Autozone Private Limited shall not be liable for any loss, damage, or inconvenience suffered by any person dealing with unauthorised entities or websites misusing our brand name. Always verify before transacting.
Verification contact